1. Purpose of this page

This page provides legal and informational details about the use of this website, data processing, cookie usage, and how cart requests sent via WhatsApp are handled. By browsing the website and using contact or cart forms, the user acknowledges this policy.

2. Cart and WhatsApp request process

The cart flow is designed to collect a non-binding product request. Sending the cart through WhatsApp does not automatically create a purchase contract. The message includes selected products, quantities, subtotal, shipping cost (if applicable), and order total. A contract is considered concluded only after explicit confirmation from the company, including availability, final conditions, delivery timing, and accepted payment terms.

3. Prices, availability and shipping

Product information shown on the site is informative and may be updated. Shipping costs are displayed in the cart based on the selected delivery method. Final confirmation is provided by the company during order handling through official contacts.

4. Personal data processing (GDPR)

Personal data entered in forms (name, phone, email, request details) are processed to manage user requests, provide pre-sales and customer support, and comply with legal obligations. Data are processed according to Regulation (EU) 2016/679 (GDPR) and applicable national law.

5. Data subject rights

Users may request access, correction, deletion, restriction, objection, and data portability, where applicable, by contacting the company through the official channels listed on the website. Users may also lodge a complaint with the competent supervisory authority.

6. Cookie policy

This website may use technical cookies required for operation, preference cookies, and third-party service cookies (for example, embedded media or anti-spam security tools), according to current configuration. Where required by law, consent is collected through the cookie banner and users can manage their preferences.

7. Security and retention

Data are processed with suitable technical and organizational security measures and retained for the time strictly necessary to fulfill the purposes indicated above or to comply with legal requirements.

8. Contacts

For privacy, legal, or data processing requests, please use the contact details shown in the contact page.